"Blocked by safety policy" when claiming a subdomain
"Blocked by safety policy" when claiming a subdomain
The label you entered matches a blocked keyword pattern used to prevent phishing and impersonation. The system does not reveal which pattern matched to avoid gaming.Fix: Choose a different subdomain label. Avoid names that closely resemble well-known brands, services, or credential-harvesting terms. Legitimate project names are never blocked.
"Already taken" when claiming a subdomain
"Already taken" when claiming a subdomain
Another user has already claimed that label under
nxtdev.xyz.Fix: Choose a different label. There is no waitlist or transfer mechanism for taken subdomains.A or AAAA record rejected with an IP reputation error
A or AAAA record rejected with an IP reputation error
nxtdev.xyz checks every IP submitted for A and AAAA records against AbuseIPDB. If the IP carries a high abuse confidence score, the record is rejected to protect the shared namespace.Fix: Use a different server or IP address. If you believe your IP was flagged in error, contact your hosting provider — they can request removal from AbuseIPDB on your behalf. You can also check the score yourself at abuseipdb.com.
Cannot add records — "Delegation enabled" message
Cannot add records — "Delegation enabled" message
Nameserver delegation is active on your subdomain. While delegation is enabled, the nxtdev.xyz dashboard treats DNS records as read-only because an external nameserver is the authority.
Cannot add records — subdomain shows "Suspended"
Cannot add records — subdomain shows "Suspended"
Your subdomain has been suspended following a safety review. DNS changes are blocked while the suspension is active.Fix: Email support@nxtdev.xyz to appeal. Include your subdomain label and a brief description of what you are using it for. Suspensions are reviewed manually and are reversible for legitimate use cases.
Propagation check shows no answer
Propagation check shows no answer
The record has not resolved yet, or the content may be incorrect.
Wait 60 seconds and retry
Cloudflare propagates most changes in under 60 seconds. Run the propagation check again from your dashboard after waiting.
Verify the record content
Open the record in your dashboard and confirm the value is correct — for example, that a CNAME points to the right hostname and an A record contains a valid public IP.
"You must link your GitHub account" error
"You must link your GitHub account" error
Your account has not completed GitHub OAuth verification. nxtdev.xyz requires a verified GitHub connection before you can claim or manage subdomains.
Open your profile settings
Click your avatar in the top-right corner of the dashboard and select Settings or Profile.
Connect GitHub
Find the GitHub section and click Connect. You will be redirected to GitHub to authorise the nxtdev.xyz OAuth app.
Record count shows 99/100 or 100/100
Record count shows 99/100 or 100/100
You have reached the per-subdomain limit of 100 DNS records. No new records can be added until existing ones are removed.Fix: Review your records and delete any that are no longer needed. If you legitimately require more than 100 records, set up nameserver delegation and manage records with your own external DNS provider, which has no cap imposed by nxtdev.xyz.
If none of the above resolves your issue, contact the support team at support@nxtdev.xyz. Include your subdomain label, the action you were trying to perform, and any error message you received.